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Citizen Charter

#

Service Category

Name of Service

Service No.

Designated Officer

Time Limit

1

Ration Cards

(Food & Supply Department)

1.        Issue of New Ration Card

1.a

Food Inspector

/AFSO

15 days

2.        Issue of Ration Card on receipt of surrender Certificate

1.b

07 days

3.        Issue of Duplicate Ration Card

1.c

07 days

4.        Inclusion of family member name in Ration Card

1.d

07 days

5.        Deletion of family member name in Ration Card

1.d

07 days

6.        Change of Address with same Jurisdiction

1.e

03 days

7.        Change of Address including change of FPS

1.f

03 days

8.        Issue of Surrender Certificate

1.g

01 days

2

Certificates

(Revenue)

9.        Issue of SC Certificate

2

Tehsildar

07 days

10.     Issue of BC  Certificate

2

07 days

11.     Issue of OBC Certificate

2

07 days

12.     Issue of Resident/Domicile Certificate

3

07 days

13.     Issue of Tapriwas/Vimukt Jaati Certificate

2

07 days

14.     Issue of Income Certificate

3

07 days

15.     Issue of Rural Area Certificate

3

07 days

3

Sub Registrar

(Revenue)

16.     Registration of Property / Land 

       

10

Tehsildar

01 day

4

Land Records

(Revenue)

17.     Sanction of Mutation of Land

 

11

Tehsildar

15 days

18.     Providing Copies of Land Records

 

12

05 days

5

TransportRegulatory (Registering & Licensing Authorities)

19.     Issuance of Learner’s Driving License

 

4

SDO

(Civil)

05 days

20.     Issuance of Permanent  Driving License

 

5

07 days

21.     Renewal of Driving License

5

07 days

22.     Issuance of Duplicate Driving License

5

07 days

23.     Endorsement of New Class in Driving License

5

07 days

24.    Issuance of Conductor  License

5

07 days

25.     Registration of New Vehicles  

6

07 days

26.     Transfer of Ownership

6

07 days

27.     Issuance of NOC

6

07 days

28.     Issuance of Duplicate R.C.

6

07 days

 

6

Power

Electricity Connections

29.     Release of New Electricity Connection

7

SDO (Electri-city)

30 days

30.     Release of Temporary Electricity Connection

8

30 days

31.     Enhancement of Electricity Load

9

30 days

7

Public Health Engineering

32.     Providing New Water Connection

13

SDO

(PHED)

12 days

33.     Providing of Sewerage Connection

13

12 days

8

Birth & Death (Health & MCs)

34.     Issuance of Birth Certification (after registration)

14

EO (MC) – U/ MO (PHC) - R

03 days

35.     Issuance of Death Certification

14

03 days

9

Building Plans ( MCs / HUDA )

36.     Approval of Building Plans

15

EO(MC) / HUDA

25 days

 

 

 

 

 

 
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